Mayor Kristy McBain told residents at the Towamba council meeting that the organisation was there to support them "and would continue to do so' for the weeks and months ahead.
It was a sentiment echoed by the general manager Leanne Barnes who explained that the Bega Valley was the second most severely impacted council by the recent bushfires from a total of 43 in NSW.
Council's first priority was to ensure that there was a roof over everyone's head, Ms Barnes said.
"There will be a new way of working with the community," Ms Barnes said adding that nothing would be the same as it was prior to the fires.
"We know there are properties out there without planning approval. But there is no big stick," Ms Barnes said.
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"She urged anyone who was fire-affected to register with the recovery centre and meet with council.
"We'll see what we can do," she promised.
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Ms Barnes said council was hoping to see the clean-up team roll into the shire soon and they would clean up properties free of charge.
She reminded anyone who had lost a home that they would be able to have temporary accommodation on their block for up to two years.
Direction community, environment and planning Dr Alice Howe said that permanent properties would need to meet the relevant Bushfire Attack Level (BAL) ratings but it was something that had been discussed around temporary accommodation providers.
The big issue though was the building entitlement and 120ha minimum lot size on some of the blocks.
Dr Howe acknowledged there was various situations across the shire and that council was happy to work with people on an individual basis to help get them back on their land.
Dr Howe said that council would review the 2013 LEP, a point that Cr McBain reiterated and urged people to talk with council about their issues.
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