+60d ago

Customer Support Administrator

Page Personnel


Similar jobs pay $50k ~ $60k
Permanent Full time Standard business hours
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Full job description
  • Room for growth and development
  • Supportive Team Environment

About Our Client

Our client provides geoscientific data management software and services so customers can make profitable business decisions using data assets they trust. They work with the world's leading organizations, by helping them manage their mining and environmental data assets, in a smarter, more streamlined manner. Our client prides themselves on the culture they have created inhouse to produce outstanding outcomes.

Job Description

  • This is a customer engagement role that directly supports the KAM's and BDM's.
  • They are the key contact for customer enquires that phone in and are chasing quotes or additional services
  • They are responsible for creating and sending through quotes
  • They are responsible for subscription renewal - following up with customers when their licences are expiring to get them to sign on for a further term
  • Having a technology/technical aptitude would be highly beneficial given the nature of the technology sales process
  • They must have strong administrative capabilities
  • They will have opportunity to attend client meetings with sales reps
  • Will not be closing deals

The Successful Applicant

The successful candidate will look like:

  • Motivated to succeed
  • Ability to multitask
  • Experience in an administrator position or call centre environment
  • Sales Support experience is preferable but not required
  • Great communication skills

What's on Offer

Whats on offer?

  • Opportunity to work for a leading organisation
  • Opportunity to grow and develop new skills for junior candidates
  • A supportive team environment
  • Ability to WFH is offered

Skills
CUSTOMER ENGAGEMENT
CUSTOMER SUPPORT
DATA MANAGEMENT
Pay comparison
Market average based on all IT Sales jobs in Australia
Estimated range
$50k - $60k
Market average
$136k
$38k - $60k
8 jobs
$60k - $83k
313 jobs
$83k - $105k
660 jobs
$105k - $128k
92 jobs
$128k - $150k
217 jobs
$250k+
718 jobs
$136k
Market average
$54k
$250k+
Actual pay is not disclosed by the employer

Job details
Date posted
27 Apr 2022
Category
Information Technology
Occupation
IT Sales
Estimated
$50k ~ $60k
Contract type
Permanent
Work type
Full time
Job mode
Standard business hours
Industry
Technology hardware & equipment
Work Authorisation
Australian citizen / Permanent resident

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