+60d ago

APS4 Business Support Officer


Base pay $30 - $40/hr
Temporary Standard/Business Hours
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Full job description

Your new company
We are very excited to be working with a large-scale Federal Government agency who are currently recruiting a Business Service Officer to join their front-of-house team in the Eastern Suburbs.

Your new role
The successful candidate will be required to undertake a variety of procedural, clerical, administrative and operational support tasks and will be required to communicate with a number of internal and external stakeholders. Some of the responsibilities include:

  • Providing counter/reception support for the local office including participant enquiries in self-help kiosks
  • Resolving customer enquiries, providing information and/or referring customers to appropriate government or community services.
  • Managing the team shared email inbox, appointments and telephone enquiries.
  • Coordinating appointments with the use of Agency office facilities and ensuring facilities are accessible for candidates.
  • Undertaking research and investigation activities and preparing associated reports and correspondence.
  • Undertaking a range of data entry activities and ensuring follow up is completed.
  • Receiving and recording complaints and other feedback in the internal Business systems.

What you'll need to succeed

  • Australian citizens only - mandatory
  • High volume customer service and conflict resolution experience
  • Ability to operate a switchboard when required
  • MS Office experience

What you'll get in return

  • Federal government contract
  • Competitive hourly rate
  • Great working environment – fulfilling department

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

LHS 297508 #2608229

Pay comparison
Market average based on all Business Support Officer jobs in Perth WA
Base pay range
$30 - $40/hr
Market average
Market average

Job details
Date posted
24 Mar 2022
Admin & Office Support
Administration Assistants
Base pay
$30 - $40/hr
Work type
Job mode
Standard/Business Hours

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